We are currently closed (May 10th - 20th) for a vacaction. Orders will be shipped promptly upon our return.
Visa, Mastercard, and Discover:
On the rear of your card, you should see either the entire 16-digit credit card number or just the last four digits followed by a special 3-digit code. This 3-digit code is your card's Security Code
Look for the 4-digit code printed on the front of your card just above and to the right of your main credit card number. This 4-digit code is your Card Security Code.
It is an important new Internet security feature that now appears on the back of most Visa, MasterCard, and Discover cards, and on the front of American Express cards. This new code is a three or four-digit number which provides a cryptographic check of the information embossed on the card. The security code helps validate that the customer placing the online order actually has the credit card in his or her possession.
The security code is only printed on the card - it is not contained in the magnetic stripe information nor does it appear on sales receipts or billing statements - you must have the card in your possession in order to use this code. The security code is not raised, so they are not scanned into standard credit card readers. In theory, these the numbers are only visible to you. When you give your security code to a merchant, you assist the merchant in verifying that the order is being placed by you, the card holder.
If this code is printed on your card, YES, you must enter the code. Visa, MasterCard, Discover and American Express now require Internet merchants to obtain the security code for all cards that have a code printed on them. In order for this transaction to be accepted and processed, you must enter this code if it is printed on your card. This is done for your protection.
***If your European or Asian credit card does not have a security code, you may enter the letter "X" or call us at 1-800-553-8527 to complete your order.
If you cannot read the number on your card, enter the letter "I" as in "illegible" in the security code field. This will let your bank know that the number is there, but cannot be read. Putting in an "X" instead of an "I" may cause your bank to deny the sale.